How can I correct my legal name or phone number?

Go to Account > Profile > Identity and submit the change request from the signed-in account. If the field is locked, email legal@comunityhk.xyz with your account ID and current registered phone.

Reference

Legal Terms Before Account Access

Q: Can I request a copy of my payment history?

Yes. Email legal@comunityhk.xyz with your account ID, date range, and payment rail such as GoPay or QRIS. We verify identity before sharing records or explaining any missing transaction detail.

Clear account terms, payment records for DANA, OVO, GoPay and QRIS, and account-security rules are set out here so you know what applies before you open an account.

Terms before accountdepends on local lawSupport 09:00-23:00 WIBDANA OVO GoPay QRIS

Browse Lobby Read FAQ

What Your Account Terms Cover

comunity hk Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your legal relationship with us starts when you create a profile, confirm your phone or email, and accept the terms shown during account setup. The same terms govern wallet records, access to live casino tables, slot rooms such as Jungle Delight, sportsbook entries such as UFC

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MMA, and any account action tied to your identity. Because access depends on local law, we may refuse, suspend, or ask for extra checks when account data, payment records, or device signals do not match. For DANA, OVO, GoPay and QRIS, we keep transaction references so
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a payment case can be traced without exposing more data than needed.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

How You Reach Legal Support

Legal support is separate from lobby help because account rights, payment evidence, and data requests need a cleaner paper trail.

DATA HANDLING

How We Handle Legal Data

Legal data is handled by purpose, not by curiosity. We keep account setup records, login events, device signals, cookie choices, and DANA, OVO, GoPay or QRIS references only where they help us…

Account identity records

Your registered name, phone, email, and account ID are used to match requests to the right profile. If you need a correction, start from Account > Profile > Identity before contacting legal support.

Cookie and session data

Cookies help us keep your session active, remember security choices, and detect unusual access. You can clear browser cookies, but we may ask for another sign-in or identity step after that.

Payment reference handling

DANA, OVO, GoPay and QRIS references are stored with time, amount, and account ID so a payment case can be traced. We do not publish wallet identifiers on public pages.

Device and login checks

When a new phone, browser, or network signs in, we may compare device signals with past access. If the pattern looks unusual, your account may need phone or email confirmation.

Retention requests

You can ask how long we keep account, payment, and support records. Some records may remain where local law permits, especially when they relate to disputes, identity checks, or transaction evidence.

Change and deletion route

For correction or deletion requests, contact [email protected] and include your account ID. We check identity first, then confirm what can be changed, deleted, or kept for legal reasons.

Legal Questions You May Search

These answers explain the legal parts you are most likely to need before or after opening an account: access, identity checks, payment records, cookies, retention, and contact routes. They do not replace the full terms shown during account setup, but they show how we handle common requests in plain English for Indonesia account holders.

You should open an account only where local law permits. During setup we ask for contact details and may request identity checks before wallet access, withdrawals, or certain game categories become available.

We keep payment references so your account balance, refund requests, and transaction questions can be matched to the correct profile. The record usually includes time, amount, rail name, and account ID.

Go to Account > Profile > Identity and submit the change request from the signed-in account. If the field is locked, email [email protected] with your account ID and current registered phone.

We may restrict access when identity details, payment records, or device signals do not match. Contact legal support from the registered channel, and we will explain the check required for your account.

Cookies can connect a browser session to your account activity, security choices, and login events. Clearing cookies may remove local session data, but account records remain on our systems when legally needed.

Yes. Email [email protected] with your account ID, date range, and payment rail such as GoPay or QRIS. We verify identity before sharing records or explaining any missing transaction detail.

We post dated changes on the legal page and may send an account inbox message when a change affects access, wallet handling, cookies, or identity checks. Continued use means the updated terms apply.

Legal Terms Before Account Access

How You Reach Legal Support

How We Handle Legal Data

Account identity records

Cookie and session data

Payment reference handling

Device and login checks

Retention requests

Change and deletion route

Legal Questions You May Search

01 Who can open an account under these terms?

02 Why do you keep DANA, OVO, GoPay and QRIS records?

03 How can I correct my legal name or phone number?

04 What happens if my account access is restricted?

05 Do cookies affect my legal account record?

06 Can I request a copy of my payment history?

07 How will I know if the legal terms change?

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